Reviews

NEW Pool I stalled by metroplex Pools. It was great working with ***** on our vision and his help making it a reality. Can't say enough about his crew. **** went above any expectation I had and *****/***** knocked it out of the park...We researched several companies and glad we went with Metroplex Pools.

Great follow up and fixing small issues that *** come up. Thank you Metroplex Pools.

Great service, ***** and ***** were very helpful throughout the whole process. The pool looks great, we are very appreciative and happy customers.

Awesome experience working with the entire Metroplex Pool family. Very professional, passionate, and helpful. Highly recommend to anyone looking at investing in a pool.

My pool looks amazing. I am happy with the results of my pool from Metroplex!

We had a great experience with Metroplex Pools. From the beginning of excavation to swimming in the pool only took about three weeks. The crew that worked the excavation equipment were very careful around our other landscaping. We were also taught how to completely take care of our pool.

We had a great expiernce with Metroplex Pools and would recommend them to anyone. They had our pool up and ready for use within 1 month it would have been quicker if we didn't get hit with the rain storm I can't say enough for the assistance we had along the way. This is the first pool we've ever had built and despite the horror stories we heard our expiernce was top notch from start to finish!!

Metroplex and the entire team from install to after care was top notch. I recommend them highly.

Metroplex Pool was so great to work with! From our first meeting to our first swim. They were ******************* and respectful of our home. These guys are top notch! If you want to deal with a company that tells you exactly what you need, then Metroplex pool is the company for you. We explained what we wanted and ***** was able to make it happen. I would definitely recommend them to anyone!

*****: The original physical pool install team were fantastic as was ****************, professional, and knowledgeable. The deck texture and tile crew did a good job. The concrete crew were careless. They damaged the screens, left construction materials scattered about the yard.*******: so happy to finally get my life long dream, well at least from age 6?? **** and ****** were such a delight to watch and meet, digging with the backhoe and installing the pool with finesse??I really appreciate **** especially and ***** too, with their expertise ??The whole crew did an excellent job and Im in heaven wirh my pool, Thanks everyone??????????

Metroplex pools did an incredible job designing and installing our new pool. From beginning to end, the were in constant communication to ensure our needs were met. They educated ** on the care of our new pool and spa. All the employees and contractors were so respectful of our home and property, as well. The final product is AMAZING!

I want to express my utmost gratitude to Metroplex Pools for their exceptional swimming pool installation. I must say, they accomplished the entire project in just two weeks! ***** and his son *** proved to be incredibly knowledgeable and efficient. Their team ****** wasted no time in getting the job done. In fact, they dug the hole on Friday and had the pool in the ground by Saturday. Can you believe it? And by Monday, the pool was already filled with water, the pipe work was completed, and the backfilling was finished. It was truly a remarkable job well done!The metal form structure for the concrete work was handled by another remarkable team. They showcased their expertise and executed the task flawlessly. Throughout the entire process, ***** ensured that we were well-informed every step of the way. She left no room for confusion or uncertainty.The electrical work was promptly completed, and **************** added the ***************** touches to the concrete. I must say, the texture, aka cool decking, is absolutely worth it. It adds such an **************** to the overall appearance. I couldn't be more satisfied with the outcome.

We met with 3 different pool companies before deciding to work with ***** and his crew. He was the only one that didnt leave us feeling confused or like we were working with a greasy salesman. Really appreciated the honesty and that concrete and hitting rock when digging, among other items, werent additional charges. Our digging crew were amazing! **** has been the absolute best! Have already recommended ***** and his crew to friends and neighbors

Great service and excellent pool!!! I would recommend Metroplex Pools to anyone looking for a beautiful pool with no worries and peace of mind. This is the best decision I have ever made for my family and our home!!!

Great working with ************* We really enjoyed the outcome! I would happily recommend them to all my friends and neighbors.

Metroplex Pools did a great job installing our fiberglass pool. Our backyard is on the smaller side but they did a great job fitting in the 33 ft Reflection Leisure Pool that we wanted. Our family loves to race each other in this lap pool. *****'s recommendation for a ******* BTU natural gas heater was great so that we could swim almost year-round in a heated pool. He also recommended us installing 6 spa jets in our pool because we wanted a hot tub, but our backyard was too small to accomodate one. The therapeutic spa jets on the seating area in our pool has been enjoyed by quite a few of our guests--different heights for lower back and upper back. The LED lights of different colors is a hit with our kids and makes swimming in the nightime a very dream-like experience. Our backyard had a sloping ground, but *****'s crew built a retaining wall and had the pool installed at a lower elevation and the result was phenomenal. We also had his crew add extra concete to our patio and pool deck area to expand usable entertaining space. All our guests who have come to our house have commented what a great job they did and that the extra concrete work done looks so natural and connected like it had been done when the house was built. ******** was a good choice so that the concrete never feels hot to our feet in the summer. We are first time pool owners, and **** has been great resource in helping us with all the issues and questions we had on maintaining the pool afterwards--coming to help out on so many occasions. Every time we swim in our pool, we are really thankful we made the choice to get a pool built. We now use our backyard all the time and enjoy our private sanctuary in the ***** summer heat and also can easily invite friends and family over. All the kids can easily entertain themselves for hours in the pool. Thanks Metroplex Pool for helping us make this all possible!

Metroplex Pools is excellent from beginning to end. ****** experience and knowledge were top notch during the initial design and costing phase, and the build time was excellent. We got hoa approval on a Wednesday, he had equipment onsite that evening, and hole started to dig very next morning, and our ****** fiberglass pool in the ground by that Saturday. We went from Grass to swimming in 6 weeks for the project. Great communication, and overall project management with the different workers specializing in their tasks. Highly recommend and glad went with Metroplex.

We could not have asked for a better experience than what we got with Metroplex Pools. ****came out to our house and we told him what we were thinking, our likes, dislikes and he took off like a rocket helping ** line out our dream pool and deck. He had a sketch of the pool, the deck, and everything we wanted along with the price that evening. We visited with a couple of other pool contractors but none were able to bring together our vision like Metroplex Pools. We called **** on a Thursday and told him we were ready to move forward, we had financing completed on Tuesday and they started digging on Saturday morning. The two guys putting the pool in were super nice and helpful and made sure everything was exactly where we wanted it to be. They had the pool in the ground, plumbing work completed, and ready for ***************** in about a week. ***************** were just as nice and helpful, they got everything framed up and made sure we were happy with everything before they poured the concrete. **** came out next to clean and vacuum the pool and was like everyone else he was super nice and helpful. He told ** before he left the first time that he would be out at least a couple more times to make sure the pool was perfect. **** came out next and finished hooking the pump, filter, and heater up but was unable to do "pool school" because the pool needed to be cleaned again. **** came out a couple days later cleaned and vacuumed the pool. A couple days later **** came back and did "pool school" for **. She did an amazing job teaching ** everything about the pool, pump, filters, heater, controls, cleaning, and keeping it perfect. She provided ** with instructions on everything we needed to maintain the pool all year long. Lastly, **** was our project manager and she was fabulous, she was always quick to respond to all of our calls, text and questions. Overall, we could not have dreamed of a better experience than what we had with Metroplex Pools.

30 days.....30 days from dig to swim! How many people can say they finished their pool project in 1 month?? Our entire experience with ***** and his team at Metroplex Pool has been fantastic. We did a lot of research on fiberglass pools and once we decided that was the way we wanted to go, we got 3 different bids from area installers. Right from the start we found ***** to be the most knowledgeable and upfront on cost, materials and time-frame. Our bid from Metroplex Pool wasn't the cheapest but definitely gave us the best bang for our buck. (We even ended up coming in under budget ??). We're so glad we went with Metroplex. The process was easy and really hassle free. Everyone involved along the way was professional and did quality work. *****, and *****, our project manager, kept us in the loop and were always quick to answer any questions. The guys who actually dug the hole and set our pool worked really hard to leave our yard and fence as intact as possible. They were also very careful with our sprinkler system. They took their time and we could tell they take pride in their work. If you are considering a fiberglass pool, give Metroplex Pool a call. You'll be happy you did!

Metroplex pools did a great job and did what they said they would do. We still use them for services after the fact for any issues we have had. Very responsive to questions and provide valuable tips and education

We have had an excellent experience with Metroplex pools since they installed our pool almost 3 years ago now. We put in the pool while we were building our house and metroplex was no doubt one of the best of the companies we worked with during the homebuilding process. No pressure sales pitch, everything done on time and according to plan, with great follow up and help when we needed it since then! we have recommended them to other people and 100% would use again!

Thank you metroplex pool. Did what they said and Im very happy customers

Everything we expected and some from just an all around great family company. From the minute ***** and I sat down, my family and I know we wanted to work with him and his team. From start to finish we trusted metroplex to deliver and they did. They do not skip the details and any request that came up they were very accommodating and professional. We had the usual delays with permits and weather but still this team had everything executed beautifully. Highly recommend them to anyone and everyone who asks ! Great job Metropelx Pools ! 5 starts is just not enough for this company ! Thank you again !

***** and his crew did an amazing job! Start to finish took about 8 weeks on a big job. I'm very happy with the end product!!

What a wonderful Godly team these people are! Throughout our pool building process *****, ***** and **** were very responsive to our questions. They were very pleasant and joyful to work with. I recommend them to anyone wanting a beautiful pool. Our pool comes out one of the best in our neighborhood. Neighbors are coming to see it often. Kudos to Metroplex!

We are so incredibly excited about our new pool! Within a day of contacting Metroplex Pools ***** came in, assessed our backyard, and consulted with ** on what would work best for our space. He was knowledgeable, professional, and our finished pool project exceeded our expectations! Not to mention, ***** helped to resolve (same day!) an unexpected issue during the initial dig which could have been stressful but ended up being a quick fix. ***** has been wonderful answering all of our questions (we have a lot as new pool owners) and his responsiveness has been so appreciated! ***** also kept the project on task despite our last minute change requests (we ended up getting more concrete poured). The crews were all very professional as well and stayed late on some nights to get the job done right. Could not have asked for a better experience. I would like to add that having a pool installed (especially in an established neighborhood in the middle of *************) is no easy feat and Metroplex pulled it off fantastically! For future customers of Metroplex, just know that there will be some uncontrollable delays (i.e. weather) and perhaps some minor hiccups along the way (this should be expected with any major construction project) but know that ***** and his associates will handle them professionally, help put you at ease, and get your dream project done right! Thanks again!

Highly recommend! It's a process but never lost communication with anyone. It's 10/13/22 and they started 9/23/22. Today is last cleaning. From Cody (who has left) set us up, Steve, Greg, Shane and Curt, Luis and crew with M&N Construction, and Maime with final clean up and setup...... AMAZING! Very happy pool owners.

We just finished our install with Metroplex pools. We are blown away with the beauty and craftsmanship of our install. All the crews really took pride in their work and it shows. Not to mention the equipment is sized right and does not disappoint. Weve already had so many compliments and enjoying exactly what we wanted.

Metroplex just finished our pool recently and we are thoroughly enjoying it. Steve was very helpful in assisting with design and setup in our space. Once construction started, our PM Gregg was very accessible and responsive. As we finished, Lori was awesome as others have mentioned in the final cleanup and pool school. I didn't think the construction-brown water was salvageable. She said don't worry, it will look like the catalog when done. And it does. All of our city inspections passed and we look forward to many years of fun in our new oasis.

When we were for a pool we spoke to 5 other pool companies. Metroplex pool had the pool we wanted from Lesisure pools. Steve did everything that he promised to do and we have very pleased with our completed pool project, and yes I would recommend Metroplex pools. James L.